Just prior to the Brussels Food Friends Event on Saturday 21st April… the organising team meet up for some last-minute administration and organisational discussion (i.e. drinking & eating)….
Somewhere nearby The Hotel… so that we could have a quick catch up, calm our nerves & basically just get ourselves ready for A-C-T-I-O-N!
We stumbled across a place called The Loft – which had been given rave reviews for their cocktail specials (mid-week post-work 2-for-1 kind of specials) – plus we had been discussing hamburgers all day… so having seen these on the menu displayed at the door – we were sold.
We were pretty much the only patrons in the place… but given that the weather was so FANTASTIC, and that the venue didn’t offer outdoor seating – this was probably the reason that people were not there – rather opting for outdoor terraces to soak up the sun.
After being ignored for a decent amount of time & then being treated to what can only be described as a certain level of disdain – our waiter deemed it appropriate to take our orders.
And then disappeared for 20min while it was being prepared (now, that I think back… maybe he was fulfilling dual roles??? :))
3 hamburgers & 2 salads….
All 3 hamburgers were ordered to be cooked medium… and I was the lucky winner…as only one of them was pink (mine)… while the other 2 were on the gray side…. Sadly – the poor buns had probably seen better days earlier in the week and mine was toasted to a level that even rice-crackers can’t achieve. The frites & side salad were good.
I have to say that the Caprese salad looked amazing
but the poor Caesar salad have never been to Rome… with boiled eggs & tomatoes plus hardly any dressing.
I am probably being a bit on the harsh side for this review – but considering the service & amazing cube-cakes that we were served a few hours later… and then HIM and I having dating night that same day (that also provided amazing food & excellent service)… I can truly look back on our lunchtime experience at The Loft and say that I was disappointed.
Have you been there? Have you had a different & more rewarding experience?
Please leave me a comment if you have…
The Loft
address: 51 rue de Namur, 1000, Brussels, BELGIUM
telephone: +32 02 511 5211
I think you’re being generous. I wouldn’t even grace them with a back-link after the horrible service they gave. That guy was just plain rude. Despite the complaints I’ve heard about service in Belgium, I’ve rarely experienced it myself… until The Loft.
TripAdvisor reviews for The Loft oscillate from *excellent service* to * worst service ever*… so my thoughts are that it is probably waitron based.
Having said that – this is normally something that management should address…
And of course… there is always a small part of me that hopes that at least someone has something nice to say about them…..and we just got the *off* day, right?!?
Good to know which places to avoid! I recently discovered a fantastic cheeseburger at Chez Franz – just 5 euros, fast and delicious! I should write a post about it but it was so good I ate it before thinking of taking a picture 🙂
Great post – I don’t think you are being harsh at all. You’ve told it exactly as it was… I certainly won’t be going back.
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